FinTech Services

In the fast-paced world of banking and fintech, staying competitive requires more than just secure infrastructure; it requires intelligent action. At Intelligencia, we specialize in transforming complex financial data into clear, actionable strategies.

We understand the unique pressures of the financial sector—the need for airtight compliance, the demand for personalized customer experiences, and the constant race for innovation. By integrating smart BI, dynamic CRM systems, and data-driven marketing automation, we empower financial institutions to not only understand their customers but to anticipate their needs. We help you move from managing money to accelerating growth.

AI

FinTechs leverage AI technologies to streamline processes, improve efficiency, enhance data analytics, and drive smarter decision-making. AI applications include automating tasks, personalizing recommendations, improving customer service, and optimizing various operations across different departments.

Analytics

Intelligencia helps its FinTech and banking clients understand the rapidly evolving world of analytics and AI so they can buy just the right amount of analytics they need. Nothing more. Nothing less. ROI must be considered when it comes to purchasing analytics and we can show you what's available in the market, as well as what should be avoided. Our clients call us "trusted advisors," a moniker we wear with great pride.

BI

Business Intelligence is the graphical representation of information and data using visual elements like charts, graphs, maps, and other visual tools to make data easily interpretable and understandable. It helps FinTechs tell a story with data by transforming raw data into visually appealing graphs and charts, enabling individuals, especially data professionals, to identify patterns, trends, outliers, and relationships within datasets effectively.

Customer Experience

FinTechs utilize customer experience software to gather and analyze data on player behavior, preferences, and gaming habits. This information is used to tailor game recommendations, bonuses, and promotions to individual players, enhancing their overall experience and increasing retention rates. By leveraging data analytics, personalized services, automated support, and integrated management systems, Fintech companies can create memorable experiences that keep customers engaged and returning for more.

Data Integration

The goal of data integration is to extract data from an operational system, transform it, merge it into new datasets, and then deliver it to an integrated data structure built for operational, marketing, analytics, customer loyalty, and/or social media purposes. The variety of data and context for analytics is expanding as emergent environments increasingly become part of the information infrastructure.

Generative AI

Generative AI refers to a subset of AI that focuses on creating new content based on user prompts. This technology can produce a wide range of outputs, including text, images, videos, audio, and even software code. Gen AI flourishes in six creative areas – text, coding, image, audio, 3-D creation, and video. These include applications like content writing, stock image generation, video creation, video editing, voice translation, visual effects, and text-to-voice and text-to-music generation.

Marketing

Multichannel marketing is one of Intelligencia's strengths. We have worked with large US-based casinos, huge IR's in Macau, and large sports book in Australia, as well as other gaming companies throughout Asia to implement powerful multichannel marketing solutions on a multitude of vendor products. When you're emailing to a hundred thousand people a week, you better have a powerful system and strong support. We'll help you choose the former and provide you with 24/7 of the latter.

Social Media

In today’s digital landscape, having a strong social media presence is essential for engaging with customers, building brand loyalty, and driving business growth. We provide a range of services designed to optimize your social media presence and engagement, ultimately driving brand awareness and revenue. We specialize in providing end-to-end support, from strategic development to marketing and ongoing optimization.

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HOW WE HELP

Stop guessing and start knowing. Our BI solutions turn your raw transaction data into visual insights. We help you identify market trends, optimize product performance, and mitigate risk with real-time dashboards and predictive analytics built specifically for the compliance-heavy banking environment.

We connect your marketing tools with various data sources, including CRM systems, cloud platforms, and databases, ensuring a unified view of your data. Our team implements robust ETL processes to prepare your data for analysis and visualization.

CLIENTS

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Intelligencia is a Hong Kong- and Macau-based software consulting company that works in the insurance, hospitality, gaming, retail, fintech, esports, manufacturing, sports betting, and travel industries. Although located in Asia, we work with clients as far away as North America, Mexico, India, Australia, Singapore, Malaysia, and the Philippines.

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