Intelligencia

Intellligencia is a Hong Kong- and Macau-based software consulting company. We work in the casino and hospitality, iGaming, retail, fintech, esports, manufacturing, sports betting, and travel industries. Although located in Asia, we work with clients worldwide.

Services

Our clients call us 'trusted advisers' when it comes to helping them navigate the tricky world of software purchasing and IT implementations. We are here to help you navigate the complex world of AI, BI, CX, DI, digital marketing, and analytics implementations, showing you how open source technology can, potentially, augment your current software footprint and reduce cost.

Decipher

At Intelligencia, we're all about intelligence (it is, after all, almost our name). We are apostles for the technology we love and we believe many of these technologies will have a huge impact on the world. We can help you decipher the complex world of IT systems, providing a road map to implement AI, analytics, BI, customer experience, data integration, and cloud solutions into your organization.

Thought Leadership

Intelligencia's executives speak at conferences around the world. 2019 saw our MD speak at Forbes Digital Trends in Dubai, G2E Asia, and Forbes Big Data's Big Trends. In 2020, we'll see you us at AI Gaming, Travel Tech Jeddah and at G2E Asia in Macau in May, where we are helping Reed Exhibition organize their 'Smart IR + the Innovation Zone' conference.

Expertise

AI

ARTIFICIAL INTELLIGENCE

Intelligencia helps businesses develop AI strategies tailored to their specific needs, challenges, and opportunities. This involves assessing data and analytics capabilities, identifying pain points, and determining the most impactful AI initiatives for the company. Once an AI strategy is formulated, we can help oversee the implementation, training, automation and optimization process.

BI

BUSINESS INTELLIGENCE

Intelligencia helps its clients implement complex Business Intelligence solutions like from the ground up. Our BI experts can help you navigate the challenging data visualization world so that the data you're expecting to see in your dashbaords is exactly what you see in them. We can also teach you BI best practices to ensure you're getting the most out of your BI tools.

CX

CUSTOMER EXPERIENCE

Customer intelligence solutions include aspects of CRM, loyalty, multi-channel marketing, and even social media. Implementations can be highly complex, taking into account multiple source systems, strong data cleansing tools, detailed loyalty programs that track every dollar and every secret and non-secret loyalty point, as well as marketing systems that both send out digital content and track offers used.

DI

DATA INTEGRATION

The goal of DI is to extract data from an operational system, transform it, merge it into new datasets, and then deliver it to an integrated data structure built for marketing, analytics, loyalty, and/or social media purposes. DI challenges are intensifying because of the increased demand to integrate machine learning, AI, and IoT data into normal business ecosystems. It's a complex data world out there. Don't go it alone.

MKT

DIGITAL MARKETING

Intelligencia can help businesses implement complex marketing and customer experience solutions with their legacy software or help you build them from scratch. We'll help you understand your data in ways that simplify your digital marketing initiatives. Our experts can show you how to augment your legacy data environment to add powerful real-time streaming and in-memory elements that will immediately be recognized by your customers.

SM

SOCIAL MEDIA

Intelligencia can help businesses implement complex social media solutions. Social media is about building a relationship with an audience and starting a two-way dialogue between a company and its customers. It's also a way to showcase a company’s knowledge and expertise. It can help with lead generation, connecting with customers, relationship building, improving SEO, as well as crisis management.