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How Domo Helps Sportsbooks

By leveraging Domo, sportsbooks can enhance their operational efficiency, improve customer experiences, and make informed, data-driven decisions. The ability to visualize complex data effectively is crucial for navigating the competitive and rapidly evolving sportsbook industry.

Real-Time Data Analytics

Domo allows sportsbooks to visualize real-time data on betting odds, volume, and customer activity, enabling quick adjustments to odds and offerings based on market conditions. Dashboards can display performance metrics for various sports events and betting markets, helping sportsbooks identify trends and opportunities.

Enhanced Customer Insights

By analyzing customer betting patterns, preferences, and demographics, sportsbooks can create targeted marketing campaigns and personalized offers to enhance customer engagement. Domo enables sportsbooks to segment customers based on their betting behavior, identifying high-value customers and tailoring promotions to increase loyalty.

Operational Efficiency

Sportsbooks can track key performance indicators (KPIs) such as handle (total amount wagered), hold percentage (profit margin), and customer acquisition costs, facilitating data-driven decision-making. Visualization of betting performance across different sports, events, and markets helps identify successful strategies and areas needing improvement.

Revenue Forecasting

By visualizing transaction data, sportsbooks can identify unusual patterns that may indicate fraudulent activity, enhancing security measures. Domo helps visualize potential liabilities related to specific bets, enabling sportsbooks to manage exposure and adjust odds accordingly.

Cost Management

Sportsbooks can assess the effectiveness of marketing campaigns by visualizing response rates, engagement metrics, and resulting revenue, refining strategies for future promotions. Analyzing the effects of bonuses and promotions on betting volume allows sportsbooks to optimize their offerings for maximum impact.

Data Integration

Domo can visualize staffing levels and workload during peak betting times, helping sportsbooks optimize resource allocation for better service. Dashboards can highlight inefficiencies in operational processes, enabling continuous improvement in service delivery.

Automated Reporting

Sportsbooks can visualize financial data to analyze revenue streams, operational costs, and profitability across different betting markets and segments. Domo supports financial forecasting and budgeting processes, allowing for data-driven financial planning and resource management.

Collaboration Across Teams

Domo integrates data from various systems (e.g., CRM, transaction databases, and marketing platforms), providing a comprehensive view of sportsbook operations. Dashboards can be shared among departments (e.g., marketing, operations, finance), enhancing communication and alignment on strategic initiatives.

Ease of Use

Provides a user-friendly interface that facilitates self-service data access for business users. Its intuitive design helps users create virtual data models and BI dashboards without extensive IT support.

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HOW WE HELP

Our Domo consulting services are tailored to empower businesses by integrating advanced Domo solutions into their operations. We specialize in providing end-to-end support, from strategic development to implementation and ongoing optimization. Our key offerings include:

We begin by meeting with stakeholders from various departments—such as business, marketing, and data teams—to define the objectives of the dashboard. This step is crucial for understanding the specific metrics and insights that stakeholders need to make informed decisions.

DASHBOARDS

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Intelligencia is a Hong Kong- and Macau-based software consulting company that works in the insurance, hospitality, gaming, retail, fintech, esports, manufacturing, sports betting, and travel industries. Although located in Asia, we work with clients as far away as North America, Mexico, India, Australia, Singapore, Malaysia, and the Philippines.

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