Intelligencia will set up social media channels on 5-10 different social media channels and reply to user posts within 48 hours, in English. Intelligencia will help the client to understand their current social media footprint, utilizing listening and marketing tools that quantify how well the brand is being perceived in social media. 

Along with listening, Intelligencia will help the clients find and join communities where their customers and potential customers might congregate. Listening can occur on a multitude of sites, including collaborative projects sites, content communities social networks, and blogs. Intelligentsia will devise a social media marketing plan to best utilize the right content for the right channels.

Along with listening and joining communities, Intelligencia will help the client participate in these communities. Harvesting customer feedback is important for companies to understand how their brand is being perceived in social media and beyond. Intelligencia will help the client develop marketing and customer service channels that can help companies connect directly with their customers and potential customers.

Along with listening, joining, participating in communities, and creating content, Intelligencia will help AMT create content that keeps community members interested and engaged and also will aimed at peers in the manufacturing community. Intelligencia will work with the company's executives to help create content that can be submitted to peer-reviewed journals as well as important social and PR channels. Intelligencia will help position its client as a leader in their industry. Intelligencia will work to create magazine content for online channels like Issuu, Scribd, etc, as well as for trade journals.