SOCIAL MEDIA
Quote
"When you say it, it’s marketing. When they say it, it’s social proof.”
~ Andy Crestodina
Listening - Joining - Participating - Creating
Social media is about building a relationship with an audience and starting a two-way dialogue between a company and its customers. It's also a way to showcase a company’s knowledge and expertise.
Lead Generation
Businesses can use various strategies to generate leads on social media, such as creating engaging content, leveraging customer testimonials, using chatbots, and taking advantage of analytics and specialized lead gen tools. It's crucial to track and measure social media leads to understand the effectiveness of strategies and make data-driven decisions.
Retain Current Customers
Social media can help companies retain current customers by providing a platform for direct engagement, building brand loyalty, facilitating customer retention strategies, implementing social listening, and delivering excellent social customer care. By leveraging these benefits, companies can increase customer satisfaction, loyalty, and retention, leading to long-term business success.
Connect with Customers
Social media can be a powerful tool for improving customer service channels by providing fast, personalized, and cost-effective customer service. By leveraging the unique features of social media, businesses can improve customer satisfaction, loyalty, and reputation.
Project Thought Leadership
Social media can help companies project thought leadership by providing a platform for sharing valuable insights, engaging with a wider audience, and establishing a strong personal brand. By creating and sharing original and engaging content, companies can position themselves as experts in their field and build credibility with their audience. This can be achieved through various types of content, such as blog posts, infographics, videos, and social media posts.
Relationship Building
Social media allows companies to engage with customers in a more personal and direct way, providing a platform for two-way communication and building stronger relationships. By sharing valuable content, companies can establish themselves as thought leaders and build credibility with their audience, leading to stronger relationships over time. Social media can help companies build trust with their audience by providing a transparent view into their operations, values, and culture.
Community Creation
Adding social call-to-actions can encourage visitors to connect with the business. Leveraging hashtags can expose content to new audiences and help build a community organically. Creating private spaces on Slack, Discord, LinkedIn Group, Facebook Group, or one of the many forums can help create a more engaged social media community and cultivate a group of brand advocates.
Spot Market Opportunities
Social media can help companies spot market opportunities by providing insights into customer preferences, opinions, and behaviors. By analyzing social media data, businesses can make informed decisions about their products and services. Social media platforms also offer advertising and targeting options, allowing companies to reach specific audiences based on demographics, interests, and behaviors.
Improve Website SEO
Social media can help improve website SEO by increasing the visibility and traffic to your website, building trust among your audience, and providing opportunities for backlinks. By staying active on social media and posting content that resonates with your audience, you can attract more visitors to your website and improve your search engine rankings. Social media also provides a way to build relationships with your audience and establish yourself as an authority in your industry, which can lead to more backlinks and higher search engine rankings.
Add Website Interactivity
Social media can help improve website interactivity by integrating social media features into a website, such as displaying social media feeds, embedding social media posts, and adding social media sharing buttons. This can help increase engagement, encourage conversation, and expand a brand's social following. By integrating social media with a website, businesses can create a more interactive and positive brand experience for their site visitors, making it easier for them to communicate with the brand and share content on social media.
Our Services
We help our clients find the right marketing tools and technology to make them more effective, productive, and profitable. Some of the marketing services we provide:
Listening
Intelligencia will set up social media channels on 5-10 different social media channels and reply to user posts within 48 hours, in English. Intelligencia will help the client to understand their current social media footprint, utilizing listening and marketing tools that quantify how well the brand is being perceived in social media.
Joining
Along with listening, Intelligencia will help the clients find and join communities where their customers and potential customers might congregate. Listening can occur on a multitude of sites, including collaborative projects sites, content communities social networks, and blogs. Intelligentsia will devise a social media marketing plan to best utilize the right content for the right channels.
Participating
Along with listening and joining communities, Intelligencia will help the client participate in these communities. Harvesting customer feedback is important for companies to understand how their brand is being perceived in social media and beyond. Intelligencia will help the client develop marketing and customer service channels that can help companies connect directly with their customers and potential customers.
Creating & Copywriting
Along with listening, joining, participating in communities, and creating content, Intelligencia will help AMT create content that keeps community members interested and engaged and also will aimed at peers in the manufacturing community. Intelligencia will work with the company's executives to help create content that can be submitted to peer-reviewed journals as well as important social and PR channels. Intelligencia will help position its client as a leader in their industry. Intelligencia will work to create magazine content for online channels like Issuu, Scribd, etc, as well as for trade journals.