ITRS Group’s technology establishes and maintains operational resilience for businesses operating in demanding environments where technology failure means business failure. By transforming the mass of raw data into meaningful information, ITRS helps enterprises run their IT estates intelligently, prevent outages and maximise efficiency. With over 20 years’ experience serving enterprise clients across industry markets, 800 clients worldwide rely on ITRS for their estate monitoring, capacity planning, IT analytics and load testing. 

Synthetic Monitoring

ITRS Synthetic Monitoring provides organisations with the ability to monitor group websites, applications and APIs and from across the globe and delivers teams visibility into the performance and availability of their most critical systems. By ensuring applications are always up and running smoothly, business leaders and IT and development teams can mitigate risk while ensuring an optimal user experience.

Log Analytics

ITRS Log Analytics is built on widely used open source technology and boosted with extra functionality such as enhanced security, alerting and intelligence to quickly and easily identify and resolve problems in all IT environments. It has seamless integration with OP5 Monitor and can scale to adapt to infrastructure and operations of any size.

  • Security – Protect your data from unprivileged access and manage permissions to internal objects such as saved searches, documents, indexes, dashboards, patterns.
  • Reporting – Easily create reports from any visualizations or dashboards the way you configured them yourself.
  • Monitoring – Observe in real time the health of all of your Log Analytics clusters.
  • Alerting – Trigger alert actions – send an sms/email, invoke external processes, send alerts to OP5 Monitor or alert documents.
  • Intelligence – Unlock the hidden power of your data and shift to proactive monitoring of your systems.
  • Seamless Integration – OP5 Log Analytics provides integration with other tools such as Splunk, Flowmon as well as native support of OP5 Monitor.

Geneos / OP5 Monitor

Geneos / OP5 Monitor – Use just one product within your IT environments to monitor applications, networks, servers and storage, regardless of location, whether that’s on-premise, hybrid or in a private/public cloud. Benefits include:

  • Predict, detect and address issues before services are impacted.
  • Shorten your mean time to repair by saving time identifying and fixing issues.
  • Get detailed alarm notifications.
  • Become proactive in your IT management.
  • End-to-end monitoring solution for devices and services.
  • Improve production stability.
  • Drive down costs.
  • Automation enables immediate response to failed services.

ITRS Capacity Planner

Today, IT departments across divisions within a company are being asked to make efficiency gains and spend less in their department, year-over-year. Capacity planning systems have seen an increase in popularity by IT staff due to their increasing financial benefits. ITRS Capacity Planner was created to ensure businesses have enough resources to maintain up-time, all the time, while helping them meet their financial, as well as operational, goals. ITRS Capacity Planner enables businesses to optimize their current infrastructure as well as model future change. Benefits include: 

  • Report – Gather insight into your infrastructure and application usage, allocation, platform costs and more. 
  • Refine/Enhance – Improve service, manage costs and reduce waste based on analytics data from your resources. 
  • Predict – Detect increasing trends in resource consumption to avoid potential problems before they impact your business.  
  • Plan – Manage and model changes in your infrastructure before they have an impact on your business. 
  • Statistical Profiling of your time series data on your capacity metrics. 
  • Make informed decisions by correlating infrastructure and application or business data. 
  • Forecast and plan, play out various scenarios to construct the optimal IT estate. 
  • Early warning system by comparing the statistical demand for resources against available resources. 
  • Baseline and scenarios are constantly updated and available for reporting or modeling. 
  • Machine Learning utilized to forecast trends and identify future events. 
  • Low impact data collection.