New York City’s only casino—Resorts World Casino New York City—offers over 10 million guests annually an unparalleled gaming and entertainment experience. The Casino is operated by the Genting Group, a global company founded in 1965, operating destination resorts in Malaysia, Singapore, the Philippines, the United Kingdom, the Bahamas, the United States and all four oceans through its Star Cruises and Crystal Cruises brands.

"I am writing this letter of recommendation for Qualex Consulting Services and Andrew Pearson, the Managing Director of Qualex Asia Limited, to inform you that we have partnered with this consultant provider for the past three years. Their expertise on SAS, enabled Resorts World Casino New York City to build multiple Marketing campaigns servicing the highest volume and the most diverse customer base in the United States. Their management and consultant team have provided outstanding on-schedule performance and on-demand assistance to strengthen for our project."

Galaxy Macau (Chinese: 澳門銀河綜合渡假城) is a resort located on the Cotai Strip, Macau, China. Construction on the Cotai project began in 2002. Its opening was rescheduled several times. Its developer, Galaxy Entertainment Group, announced on 10 March 2011 that the HKD 14.9 billion (USD 1.9 billion) resort would officially open on 15 May 2011.

Tatts Group is active in the wagering, lotteries and gaming industries with an operational footprint extending across every State and Territory of Australia; except Western Australia, and throughout New Zealand. Tatts Group holds wagering licences under its subsidiary UBET in Queensland, South Australia, the Northern Territory and Tasmania. Most of these assets were previously owned by UniTAB before it merged with Tattersalls Limited to form the modern Tatts Group in 2007. All of the licences entitle the company to the exclusive operation of physical betting shops which offer totalisor, fixed odds and sports wagering in their respective jurisdictions. The company also operates online nationally as, providing racing and sports wagering products.

"Tatts has worked with Intelligencia and Shinley Uy for 4 years, from the very first stages of our SAS implementation. Honestly, without the support of Intelligencia we wouldn’t have been able to achieve the growth in CRM and Campaign maturity which has seen us grow active customer numbers in Wagering and drive significant incremental turnover across Lotteries and Wagering during the period. Intelligencia provided highly competent, super-responsive support for keeping our SAS implementation up and running, particularly during peak revenue periods."

GM Customer Experience

Sands China Limited (Chinese: 金沙中國有限公司) is an integrated resort developer and operator in Macau and a subsidiary of Las Vegas Sands Corp, the owner of The Venetian Las Vegas and The Palazzo. It mainly operates in five segments in Macau: The Venetian Macao, Sands Macao, The Plaza Macao, Sands Cotai Central and ferryand other operations. Its business involves gaming areas, meeting space, convention and exhibition halls, retail and dining areas and entertainment venues.

Genting Hong Kong Limited (Chinese: 雲頂香港有限公司) is a holding company that operates cruise and resort businesses. It is a member of the Malaysian Genting Group and 17.8% owned by Genting Berhad. It owns Crystal Cruises, Dream Cruises, Star Cruises, Resorts World Manila, the Lloyd Werft shipyards, and maintains a 28% share of Norwegian Cruise Line.


Macau Slot, an affiliate of Stanley Ho’s SJM Holdings, holds the sports betting monopoly and takes bets on football (soccer for Americans) and basketball at 10 outlets around Macau, half in or near SJM casinos..

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