AIOps

Gartner defines AIOps as a platform that utilizes “big data, modern machine learning and other advanced analytics technologies to, directly and indirectly, enhance IT operations (monitoring, automation and service desk) functions with proactive, personal and dynamic insight. AIOps platforms enable the concurrent use of multiple data sources, data collection methods, analytical (real-time and deep) technologies, and presentation technologies.”

A portmanteau of ‘Artificial Intelligence’ (AI) and operations (Ops), ‘AIOps’ refers to the way data and information from an IT environment are managed by an IT team utilizing tools like machine learning and deep learning.

"If you can look into the seeds of time, and say which grain will grow and which will not, speak then unto me."
William Shakespeare

SERVICES

Intelligencia is partnered with such well-known software vendors as Adobe, Alteryx, Domo, SAS, Pegasystems, Qlik, Tableau, Vantana, HDS, Salesforce, and ITRS, as well as such uniquely casino-specific vendors as Casino Data Imaging, which produces a data visualization tool that helps casino executives understand a patron’s detailed activity on the casino floor. Intelligencia also understands how to integrate open source systems with commercial software, which allows our clients to cut down on data processing time as well as cost.

Define

Intelligencia can help define your CI + CRM problem as well as provide options for the CI, CX, + CRM products available to you. 

Integrate

Getting your data properly set up and cleansed is an integral step in creating a CX, CRM, marketing, and loyalty system that stands out.

Campaign

Intelligencia can help you build personalized customer communications strategies that will create one-to-one marketing on a massive scale.

Analytics

Now it's time to understand your customers so you can provide them with a service they will honor with deep and long-lasting loyalty.  

CONTACT US

We available 24/7 so multiple social channels.

contact@intelligencia.co

505 Hennessy Road, Suite 613, Causeway Bay, Hong Kong

+852 5192 1277

Rua da Estrela, Macau

+853 6616 1033

Intelligencia

Intellligencia is a Hong Kong- and Macau-based software consulting company that works specifically in the hospitality, gaming, fintech, esports, manufacturing, retail, sports betting, and travel industries. Although located in Asia, we work with clients as far away as North America, Mexico, India, Armenia, Australia, and the Philippines.

Connect

Address: 505 Hennessy Road, #613, Causeway Bay, Hong Kong

Phone: +852 5196 1277

Email: contact@intelligencia.co

Website: www.intelligencia.co

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